General Information

24-hour notice is required for appointment changes or cancellations. A new patient who fails to show for the first appointment will not be rescheduled. If you are sick and it is less than 24 hours, please do call and cancel—there will be no charge for rescheduling this appointment. If an appointment is missed for other reasons, there is a full charge for the missed session which will be billed to you. The time reserved for you is valuable—please respect clinic accessibility for clients who need care, as we often have waiting lists.

Please review and complete all registration and patient agreement forms at least 5 days prior to your first appointment, as found on our Forms Page.

If there is medical information from other care provider offices that you would like your doctors to review, please have this mailed or faxed to our office as soon as possible before your appointment. We can help with this process too, if you will let us know what you are wanting to be provided to us and complete the Release of Information forms on our Forms Page.

Please review the billing practices of the office and be prepared to pay the fee for service at your appointment. Do call reception if you have any questions during this process.

If you park in any of the downtown ramps, the first hour is FREE!  If your time with us is longer than an hour, please ask for a voucher for an additional free hour of parking.  

If you are using the parking ramp on the corner of Burlington and Linn St., there is a convenient walkway directly to our floor from Level 3 East in the parking ramp.

Driving Directions

Traveling from I-80 East:  Take Exit 244 for Dubuque St., turning right off exit ramp onto Dubuque St.  Follow Dubuque St. approximately 2 miles until the road comes to a T, then turn left on Washington St.  Travel one block and turn right at Linn St..  Our office is located 1.5 blocks down Linn St. on right side, within Plaza Towers building.  Parking ramp entrance is on right side of road next to our building.  

Traveling from I-80 West:  Take Exit 242 for Dodge St, turn south off exit ramp towards Iowa City onto Dodge St..  Follow Dodge St. approximately 2.5 miles, turning right onto College St..  Travel 4 blocks, turn left on Linn St.. Our office is located a half block down Linn St. on right side, on the second floor of Plaza Towers building.  Parking ramp entrance is on right side of road next to our building. 

We are primarily using Zoom for teleconferencing. These are private-professional accounts (not free versions) that are used exclusively for our Virtue Medicine business. Please talk to us if you have questions about these online meeting portals and we will be happy to walk you through the process of their use. We are working creatively and thoughtfully to make teleconferencing with our clients as comfortable, private, effective, and heart-centered as possible. 

For new appointments, your doctors will focus on the concerns that bring you for care and obtain a history and narrative about your goals.  Medical and psychological evaluations will include an examination appropriate to your doctor’s specialty.  A care plan will be constructed together, towards the goals of care and recovery.  

At the conclusion of your appointment time, your doctors can provide a receipt of services, if desired.

Records are kept for each of our clients, as per the policies of each of our doctors for optimizing care and security.  Medical, psychological, and coaching information is never released without the written consent of the patient, unless compelled by law, in which case, patients will be informed by their doctors in a manner that supports patient autonomy.

Please let us know if records from your appointments need to be shared with your other health care team members.

Medications may be prescribed or simplified by Dr. Tansey but only as appropriate to shared treatment goals.  Please bring a detailed list of all your medications and supplements to your first appointment.

Patients are strongly encouraged to use one pharmacy for all their prescriptions, to facilitate good medical care. We require a 24-hour notice for all refill requests, and ask that you have your pharmacy fax the request to our office at 1-319-354-3718. Refills will not be provided for medications that are not prescribed by our doctors, or for patients who are not receiving active and ongoing care at Virtue Medicine.