General Information

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Front Desk Hours:  Monday-Friday, 9:00-5:00
IMPORTANT Information for After-Hours/Weekends:
We are a consulting practice with business hours Monday-Friday.
There is no 24/7 call coverage for urgent health care.

Safety and emergency plans are discussed with all patients, including having established primary care providers and utilizing emergency and urgent care services in our community.  All patients have consented to this limited-access practice format at the time of initiating care, as specified in our initial intake process and agreements, with safety planning including:  calling 911, the 24-hour Iowa City Crisis Line at (319) 351-0140, the 24-hour Cedar Rapids Foundation 2 Crisis Line at (319) 362-2174, or presenting to the nearest emergency room. 

  • 24-hour notice is required for appointment cancellations. A new patient who fails to show for the first appointment will not be rescheduled. If you are sick and it is less than 24 hours, please do call and cancel—there will be no charge for the missed appointment. If an appointment is missed for other reasons, there is a full charge for the missed session which will be billed to you. The time reserved for you is valuable—please respect clinic accessibility for clients who need care, as we often have waiting lists.

  • Our reception area is a quiet and confidential space, and our assistants are here to welcome you.

    Come and have a cup of tea and pick up a book on contemplative arts or just rest in stillness.  Steps from the downtown pedestrian mall, our neighborhood invites a gentler pace of self-care and reflection.

    Our second-floor suite and restrooms are all disability-accessible, with building elevators and a covered walkway from the 3-East level of the Burlington and Linn St. parking ramp.

    Our Reception Area
    Anna Evans, Executive Assistant
    Dr. Tamara Frembgen-Kesner, Executive Assistant
    Julie Vander Meulen, Executive Assistant
  • Please review and complete all registration and patient agreement forms, as found on our Forms Page or as mailed to you (Bellinger Pain Clinic), and bring the forms to your appointment.  Or, feel free to arrive 10 minutes before your appointment to complete the forms on site.  Be sure and bring the information about your current primary care providers and any medications and supplements that you are taking.

    If there is medical information from other care provider offices that you would like your doctors to review, please have this mailed or faxed to our office as soon as possible before your appointment.

    Please review the billing practices of the office and be prepared to pay the fee for service at your appointment. Do call reception if you have any questions during this process.

  • If you park in any of the downtown ramps, the first hour is FREE!  If your time with us is longer than an hour, please ask for a voucher for an additional free hour of parking.  

    If you are using the parking ramp on the corner of Burlington and Linn St., there is a convenient walkway directly to our floor from Level 3 East in the parking ramp.

    Driving Directions

    Traveling from I-80 East:  Take Exit 244 for Dubuque St., turning right off exit ramp onto Dubuque St.  Follow Dubuque St. approximately 2 miles until the road comes to a T, then turn left on Washington St.  Travel one block and turn right at Linn St..  Our office is located 1.5 blocks down Linn St. on right side, within Plaza Towers building.  Parking ramp entrance is on right side of road next to our building.  

    *NOTE:  To avoid construction which will continue on Dubuque St. through 2018, follow directions for I-80 West.

    Traveling from I-80 West:
      Take Exit 242 for Dodge St, turn south off exit ramp towards Iowa City onto Dodge St..  Follow Dodge St. approximately 2.5 miles, turning right onto College St..  Travel 4 blocks, turn left on Linn St.. Our office is located a half block down Linn St. on right side, on the second floor of Plaza Towers building.  Parking ramp entrance is on right side of road next to our building. 
    Traveling from South of Iowa City on 218 North: Take Exit 89 towards Riverside Drive/Airport.  Continue on Old Hwy 218 approximately 3 miles, turning right on Burlington St..  Travel .8 miles and turn left at Linn St..  Immediately to your left is the parking ramp entrance and our office, located on the second floor within Plaza Towers Building, is the next building on left after parking ramp.  
    Traveling from North of Iowa City on 218 South:  Take Exit 0A to I-80 East and follow directions above.
  • For new appointments, your doctors will focus on the concerns that bring you for care and obtain a history and narrative about your goals.  Medical and psychological evaluations will include an examination appropriate to your doctor’s specialty.  A care plan will be constructed together, towards the goals of care and recovery.  

  • At the conclusion of your appointment time, your doctors can provide a receipt of services, if desired.

    Records are kept for each of our clients, as per the policies of each of our doctors for optimizing care and security.  Medical, psychological, and coaching information is never released without the written consent of the patient, unless compelled by law, in which case, patients will be informed by their doctors in a manner that supports patient autonomy.

    Please let us know if records from your appointments need to be shared with your other health care team members.

  • Medications may be prescribed or simplified by Dr. Tansey or Dr. Bellinger but only as appropriate to shared treatment goals.  Please bring a detailed list of all your medications and supplements to your first appointment.

    Patients are strongly encouraged to use one pharmacy for all their prescriptions, to facilitate good medical care. We require a 24-hour notice for all refill requests, and ask that you have your pharmacy fax the request to our office at 1-319-354-3718. Refills will not be provided for medications that are not prescribed by our doctors, or for patients who are not receiving active and ongoing care at Virtue Medicine.